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Old 23-07-2009, 22:20   #1
coffeecat
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Join Date: Jul 2009
Posts: 5
coffeecat is an unknown quantity at this point
Help! One particular website/domain/URL always times out

Hi,

I have a really weird problem with an inaccessible website.

I want to access the mobile-to-desktop calendar/contacts sync services provided by French website:

www.memotoo.com.

I can access it from my phone (via O2).

I can access it on numerous other ISPs from a desktop PC.

Other people I know on VM can access it.

But from my home VM cable internet (ex-Telewest, Bristol, "azte") I just cannot.
It is not blocked as such, it just times out.

I've tried other non-VM DNS servers. I've tried pinging the ip address. I've tried other computers. I've tried accessing it from my phone via wifi. I've tried 4 different browsers.

I don't think it's my router (I did try going via the DMZ) - but I can't plug a PC directly into the cable modem (8 year old Motorola surfboard) because it only accepts one particular Ethernet MAC address.

According to memotoo they don't generally block any ip addresses.

I can browse to the website by using a web proxy, but I don't think that will work for accessing the server using syncml or LDAP from Outlook or Thunderbird.

Always the same - no response.

Any ideas? Anyone in the Bristol / azte area able to access this website?

Any help or suggestions gratefully received.

I might try phoning VM broadband support but I haven't yet.

Cheers,

Rob
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