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Albert Fish · 20-07-2009, 19:22

"So the number is a bt number but has been on cable network at some point?"

The number was an original DC no. and was ported to BT - it now needs to come back to cable.

Ok, update .. the VM agent I spoke with today - the one who's actually taken possession of the situation - has had an "email from housefiles - who can't see a problem - the number is on the right switch and the case has been passed to ports and the number should be ported within a few days"

Does that make any sense, terminologically speaking ?

After a month of error messages and no call backs it seems like this might be resolved (famous last words)

20-07-2009, 19:22	#7
Albert Fish Permanently Banned Join Date: Jun 2009 Services: XL/M/M Posts: 33	Re: Unable to port phone number because .... "So the number is a bt number but has been on cable network at some point?" The number was an original DC no. and was ported to BT - it now needs to come back to cable. Ok, update .. the VM agent I spoke with today - the one who's actually taken possession of the situation - has had an "email from housefiles - who can't see a problem - the number is on the right switch and the case has been passed to ports and the number should be ported within a few days" Does that make any sense, terminologically speaking ? After a month of error messages and no call backs it seems like this might be resolved (famous last words)