Quote:
Originally Posted by TheDon
Actually not everyone did.
When I signed up there was no new customer deals, I just payed the standard rate for my services, and have ever since.
The point isn't new customer deals though, they're a necessary evil, it's that after these deals new customers are paying lower standard charges, that isn't right. Everyone recieving the same services should pay the same rate (after any introductory period) and that really isn't a hard system to set up.
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I joined Telewest in 2006 before the merger. Free connection, no deposit, bundle deal, 3 "m" sized services for £30. Back then they only applied to new customers. After 1 year, it went up to £35 as promised. Not sure if NTL did similar sweeteners.
Today with VM I can get that bundle for less, only with L broadband. New customers can get it cheaper - as I could back in 2006.
I think they'll only notify of discounts and the like when they want to hawk an extra service. Otherwise the onus is on the customer to check the prices. It's not right I know but that's business.