Cable Forum - View Single Post - Do Virgin rip you off if you're already a customer?

fairlight · 17-07-2009, 07:43

I have to agree with Bywater. I have no objection to new customers getting low introductory deals but in the case of BB L for which pay £25 (£24.47 -can't get an explanation of why it's gone up a £1) the new customer enjoys the same service for £20 once their introductory offer ends. I just feel like I'm helping to susbsidise their price plan.Whilst I understand contract periods ala iPhone & the new iPhone debacle over at O2 I simply cannot name another service I use that runs quite such a contemptable apartheid-esque system for what customers actually pay for the same service.

17-07-2009, 07:43	#15
fairlight Inactive Join Date: May 2009 Posts: 5	Re: Do Virgin rip you off if youre already a customer? I have to agree with Bywater. I have no objection to new customers getting low introductory deals but in the case of BB L for which pay £25 (£24.47 -can't get an explanation of why it's gone up a £1) the new customer enjoys the same service for £20 once their introductory offer ends. I just feel like I'm helping to susbsidise their price plan.Whilst I understand contract periods ala iPhone & the new iPhone debacle over at O2 I simply cannot name another service I use that runs quite such a contemptable apartheid-esque system for what customers actually pay for the same service.