I have just received this message relating to an email from a relative who is also on Virgin email user with a @ntlworld.com address:
"Subject: [IMPORTANT] Your mailbox is full
THIS IS AN AUTOMATED MESSAGE - THERE'S NO NEED TO REPLY.
Unfortunately, because your mailbox is full, messages cannot be delivered
to you. This may be as a result of you receiving large files that have
used up your quota.
But don't worry it.s easy to fix. All you have to do is delete the messages
you don't need from your "Inbox", "Sent", "Trash/Deleted" and any other
webmail folder, starting with the oldest ones first.
That way you'll make plenty of room for your new messages and you'll start
to receive them straight away. Please remember that we can't keep any emails
that we can't deliver to you. So it's important to make sure you've always
got space in your mailbox for incoming messages.
Details:
Quota Type: bytes in the message
Quota Available: 10485760
Total Quota: 10485760
The following is the information on the message that was not delivered:
Sender: XXXX@ntlworld.com>
Subject: family history
Size: 11517498
Message ID: XXXX@ntlworld.com>
Date: Thu Jul 16 10:45:15 2009
To fix this problem, delete some messages from your "Inbox", "Sent",
"Trash/Deleted" or any other webmail folder. Remember, if the size of
the message being sent to you is too big, ask the sender to reduce it
if they can and resend"
The source of this email was apparently:
admin@email-argos.co.uk <admin@email-argos.co.uk>
The email from my relative was received OK, it was a short text message with a 2.53MB photo attached, and "Properties" shows the message size to be 3.458MB.
I don't currently use Virgin Webmail and as far as I am aware all my mail from Virgin/NTL is downloaded from the POP servers to Windows Mail.
Any suggestions? Legitimate or Scam?