Quote:
Originally Posted by vicisoux
I have a very old grey modem (NTL: HOME 120) when I registered for the upgrade it did say I would need a new modem and that the modem would be with me within 5 days, this was months ago now.
I had contact with the webteam who also told me my modem was capable of the new speeds.
Many thanks, I have Dl the newsgroup and will try posting when they clear up the issue they are having with accounts atm.
|
I had the very same problem as you. Thats why I contacted the newsgroup and a very kind Tech guy (Kevin) on there from VM told me:
"Your NTL120 is actually only tested between 8-9Mbps and as such does need replacing."
5 days later the new modem arrived by UPS and got it all activated. Very helpful and very fast service.
I noticed your message and I've replied to it for you with my experience I hope it helps your case.
---------- Post added at 00:06 ---------- Previous post was at 00:03 ----------
Quote:
Originally Posted by MikeyB
Anyone in Swindon actually got the upgrade?
I registered for the upgrade right at the start.
The timetable says Swindon has now been done, didn't say this a few days ago.
http://www.virginmedia.com/myvirginm.../timetable.php
So I excitedly re-booted my modem...
Speed tests still spot on for 2Mb, as they have always been.
The "my virgin media" page says 2Mb M
and the modem status says: Maximum Downstream Data Rate : 2148000 bps
So despite the timetable saying it's done, I'm still on 2Mb in every way! |
MikeyB, as you may have noticed I asked vicisoux which modem he had, hopefully if you have the black / blue modem your upgrade will be going through and you just have to wait, but if you have the grey modem you will need to upgrade the modem.