Quote:
Originally Posted by beeman
Charging 2 different custmers 2 different (standard) prices for the SAME service IS ripping off the custmer paying the higher price.
Of cause if the standard price changes after you contracted thats fair enough (though imo standard price changes should affect ALL custmers).
Charging new custmers £20 for a service while existing custmers changing there services £25 is IMO not acceptable (im not talking about introductary offers such as the £15 for 6 months....)
"standard" prices should bee just that standard and applys to all.
Though that said i personally have no problem if people manage to negioate "special" deals because there particlary good at negiaoting or had problems in thepast with is being compensated for.
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I have to totally agree with you Virgin are ripping off old customers my bill is £25 for broadband L and 11.50 TV L New customers after the offer period can have XL for £20 indefinately and TV L is only being charged at £10 indefinately. Why two different prices is beyond me but I will be keeping it in mind when my 12 months are up. They can go swivel if I don't get the same price.
