arsey or abusive it wasnt offensive and was justified
anyways as menioned above about finding a suitable alternative or a solution i asked for a new contract without the expensive freebies and couldnt find a suitable offer so now ive been given 30 days notice :o if they cant rip you off they dont want your money ... i hope all new customers take warning and dont think your contract will help because it wont
virgin media do not follow the law and thats a FACT