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What transmitter group are you on?
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DigitalUK says that my most likely transmitter is Sandy Heath and that it is in the Anglia TV Region.
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An engineer can plug an upgrade card into the CAM at the back of the TV and fix it in a few minutes.
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How & where do I contact an engineer? Will it be for a fee or included in the after-sales service?
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press -V on the front of the TV whilst holding this press the i button on the remote. You get a load of numbers on the screen then turn the TV off. Then turn on again
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I've done it...thanks, I don't know those steps before...but still, after scanning for new channels, those channels previously missing were still not there.