Quote:
Originally Posted by dgardner
Do Virgin rip you off if youre already a customer?
No, You get charged for the service you contracted to take.
Your sister agreed to the service so how is she getting ripped off.
If you don't like the service or pricing why not leave?
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Charging 2 different custmers 2 different (standard) prices for the SAME service IS ripping off the custmer paying the higher price.
Of cause if the standard price changes after you contracted thats fair enough (though imo standard price changes should affect ALL custmers).
Charging new custmers £20 for a service while existing custmers changing there services £25 is IMO not acceptable (im not talking about introductary offers such as the £15 for 6 months....)
"standard" prices should bee just that standard and applys to all.
Though that said i personally have no problem if people manage to negioate "special" deals because there particlary good at negiaoting or had problems in thepast with is being compensated for.