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nirvana_scotland · 09-07-2009, 11:39

Im the same - I downgraded my tv package over the phone and three days later I got a router through the post. I thought "gee that's nice must be a gift as I have spent a fortune with them over the past 3 years". Got my bill through and there is a £40 charge for the router.

Told them that they will need to come and collect it but instant that I send it through the post which not only is an inconvienance but it is putting me out of pocket as well.

Glad Im not the only one though, thought I was losing my marbles at first!

09-07-2009, 11:39	#8
nirvana_scotland Inactive Join Date: Jul 2008 Services: XL, M BB, M Phone Posts: 9	Re: Charged £40 for router Im the same - I downgraded my tv package over the phone and three days later I got a router through the post. I thought "gee that's nice must be a gift as I have spent a fortune with them over the past 3 years". Got my bill through and there is a £40 charge for the router. Told them that they will need to come and collect it but instant that I send it through the post which not only is an inconvienance but it is putting me out of pocket as well. Glad Im not the only one though, thought I was losing my marbles at first!