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1doohan · 08-07-2009, 22:39

Had an alarming call from VM asking about my Internatinal phone calls. I thought they were going to sell me some cheap rate deal or something, then he mentioned 2 calls to the value of £110 last night to Djibouti????????? and somewhere else i could'nt register due to the shock. The times the calls were made were between 8pm and 11pm when i was in, on my own and did not use the phone in this period. In now have to dispute the calls when i get the bill, have an engineer come round to check the line, if no fault is found pay £110 for the calls and £75 for the engineer. How has this happened and what are my consumer rights? If £110 got spent on my credit card, i would file a fraud report with the police and get refunded.............eventually. PS, i noticed the green cable cabinet at the base of the block of flats where i live with it's door wide open,looks like its been forced too,even though i can't imagine someone sitting there with a phone connected to my line chatting away for a few hours. Another thing, i recieved a call at 23:26, bit late i thought, answered it and the foreign male voice simply said "sorry to disturb you" and hung up straight away. Dialed 1471 out of curiosity and it gave a foreign number.

08-07-2009, 22:39	#1
1doohan Inactive Join Date: Jul 2009 Posts: 4	Phone line hacked? Is it possible? Had an alarming call from VM asking about my Internatinal phone calls. I thought they were going to sell me some cheap rate deal or something, then he mentioned 2 calls to the value of £110 last night to Djibouti????????? and somewhere else i could'nt register due to the shock. The times the calls were made were between 8pm and 11pm when i was in, on my own and did not use the phone in this period. In now have to dispute the calls when i get the bill, have an engineer come round to check the line, if no fault is found pay £110 for the calls and £75 for the engineer. How has this happened and what are my consumer rights? If £110 got spent on my credit card, i would file a fraud report with the police and get refunded.............eventually. PS, i noticed the green cable cabinet at the base of the block of flats where i live with it's door wide open,looks like its been forced too,even though i can't imagine someone sitting there with a phone connected to my line chatting away for a few hours. Another thing, i recieved a call at 23:26, bit late i thought, answered it and the foreign male voice simply said "sorry to disturb you" and hung up straight away. Dialed 1471 out of curiosity and it gave a foreign number.