Quote:
Originally Posted by Derek S
I love Apples customer service.
My 3G had a small crack in the back of it. Took it into their store and within 5 minutes walked out with a shiny new one (sadly not a 3GS) without any hassle whatsoever. All activated and all I needed to do is re-sync my contacts on it.
And I also get an extension on the warranty. 
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I have a small crack at the bottom of mine leading from the corner of the ipod socket. I wonder If I can get a replacement like yours.
Did you need to take any paperwork with you?