I live near Neath and ordered the 50mb the day Neath was enabled (11th June), have to wait until the 29th June for an engineer to install it

, an 18 day wait is a bit much for a few minutes work that I could do in 2mins. The power levels where I live have always perfect and I have always been able to max out my connection on the top tier service in the seven years I have used NTL/Virgin.
Won't be long now though