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Re: Coming Soon to Virgin TV (2009)
Setanta Q&A
Q. Why have Setanta stopped broadcasting some channels?
A. Due to, circumstances outside of our control some Setanta channels are no longer available on any TV service including Virgin Media, Sky, Top Up and BT Vision.
Q. What sports channels are available on Virgin Media?
A. Virgin Media is still the place to be for sport and our customers can still enjoy all the best sporting action around.
Here’s a breakdown of other sports channels available on Virgin Media:
On top of the premium channels above, Virgin TV customers can also tune into:
Sky Sports News – available to all TV customers
At The races – available to all TV customers
Eurosport & Eurosport 2 available to L and XL TV customers
Extreme Sports - available to XL TV customers
Plus this summer Virgin TV will have all the action from Wimbledon on BBC iPlayer – so you won’t miss a single game, set or match.
Q: I subscribed to the Setanta bundle. Will I still get ESPN America?
A: If you have size M or L TV and would like to continue to get ESPN America you just need to give us a call on 150 – free from any Virgin Media phone or 0845 454 1111 from any other phone and we can add it to your TV pack for £10 per month. If you have XL TV and subscribed to it previously, you don’t need to do anything, the channel will still be available to you.
Q: Will I be able to watch the football on ESPN?
A: We’re currently in talks with EPSN about their purchase of the Premier League content previously owned by Setanta. Right now we're not able to confirm whether customers with ESPN America as part of their channel bundle will get access to the Barclays Premier League Content that Setanta previously had the rights for.
Q. Will the channels be back on the air in the foreseeable future?
A. At the moment we’re unable to comment on when, or if the Setanta channels will begin broadcasting again as it’s out of our control.
Q. Where can I watch the sports events that were on the Setanta channels?
A. We are working with Setanta and ESPN to understand where the content will be available. Due to licensing agreements, some content shown on Setanta may not be available elsewhere, but should it become available on other channels, we’ll be working hard to make sure the content is available to our customers.
Q. Will Virgin Media be reducing the price of its TV packages?
A. Any customers paying for the Setanta Sports pack will no longer have any subscription fees to pay.
As Setanta Sports was included at no extra cost in TV Size XL there will be no changes to pricing for this package.
The XL TV pack still represents unbeatable value - don’t forget the XL TV pack has over 160 TV channels including Sky Sports News, At The races, Eurosport, Eurosport 2 and Extreme Sports. Plus, all XL TV customers have Music on demand and the 1000s of shows in TV Choice on demand included at no extra cost too.
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