[jem16]

I'm having exactly the same problem as from Friday evening. I got home to find no internet connection. Before I started fiddling about I phoned Tech support to ask if there was any problem in my area.

The guy said he was testing my modem and then came back to say that there was a fault with the modem and arranged for an engineer to come out tomorrow.

So on Saturday I set about finding out what was going on. First of all I found out that mt D-Link router had seemingly died - no lights apart from power light. The rest of the leds flashed occasionally.

I then tried the modem straight into a PC and all worked fine so I concluded it was my router.

Fished out the Netgear router that Virgin had sent me but had not used as yet. Hooked it all up and internet worked fine for 1 - 5 minutes and then stopped. A reboot brought it back up but it kept happening. I could access the network though.

I also tried my own Netgear router which had been working just as a switch with dhcp turned off. So turned it back on and same as the Virgin router. Surely 2 routers are not faulty I thought?

So took the Virgin router down to my son's to try it on his Virgin modem. Works perfectly there with no dropouts at all. Gave it a good test for around half an hour.

I then brought it back to mine and plugged it all back. Same problem. I then left it for half an hour or so and did not reboot. I then switched on one of the other pcs and everything seemed fine for an hour or so.

However since saturday evening the internet has worked sometimes and not others. I have not rebooted anything. The connection drops out (no pattern) but comes back on its own with no rebooting of either modem or router.

I am still going to get the engineer out tomorrow as I feel this is more a connection issue or a modem issue. Whatever Tech Support did yesterday apparently showed up a modem fault.

Any ideas?