Quote:
Originally Posted by Dougie
How do you contact the helpdesk if your phone isn't working  |
Use virginmedia newsgroup support.
Raise the issue in virginmedia.support.telephony using your email alias - the part before the @ symbol in your blueyonder or ntl email address. Support will post back within the thread and arrange an engineer visit for you.
If you do not currently use newsgroups there is a guide to setting up here:
http://www.virginmedia.com/myvirginm...ress-exntl.php
Much easier than telephoning someone abroad.