[pgchimp]

A RESULT AT LAST

I thought I would have one more try at resolving this before taking russ up on his offer.

So Yesterday I sent what I was hoping was my final E mail and in the contents stated that if they choose not to act then I would be contacting

"Mark Davidson........... Executive Director........... Customer Care"

I dont know who this guy is or how to contact him, but I believe it did the trick, because with one hour of sending the email VM were on the phone to me

A nice english speaking woman who knew all about my case resolved the problems there and then, and threw discounts at me like they were going out of fashion

So in conclusion, either this was just a sheer coincidence and it was my time, or VM generally want to protect this guy from their actual wrong doings

So thanks to you all especially Russ