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Originally Posted by erik99
didnt work. called ntl bb support this morning. its a 2hour wait on hold to get through to them at night.
someone with a thick asian accent told me i had to be at the pc to investigate this. 'its worth a try' i was told. didnt matter that i asked that the modem be removed and readded, didnt matter that its not a local problem.
now going to call the supervisor of the engineer who installed the bb see if that gets me anywhere.
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He won't be able to do anything really sorry but do you want to PM me your details and I'll have a look later for you.