Quote:
Originally Posted by peahead
hi,
power level ds-1 -9.32 ds-2 -9.84 ds-3 -9.88
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Your downstream is low for 50Mb and may be causing issues with your connection, so a call to Tech Support is in order so they can run some checks on your connection.
Monday after 0800 maybe your best option but you could try tonight or tomorrow.
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Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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