Quote:
Originally Posted by fedupstill
im refused an engineer because they cant fix the high upstream power without affecting other customers in the area
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I was told this by several engineers and it looks like this is complete garbage. It got to the point where the staff on the newsgroup were telling me to get the engineer to ring an area manager if they told me this again. As it turned out the problem was corrected at their end and I never had to tell the engineer how to do his job (of which I am glad). The bottom line is that you really need to check in to this more. Start a thread on the Virgin support newsgroup and query this point.