Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

Electric Hermit · 12-06-2009, 22:35

If the Virgin Media website counts as part of their "Customer Service" then it has to be a big thumbs down. I thought the BT site was bad, but Virgin is running them a close second. Half the links are broken, including main navigation links. To my certain knowledge, they have been broken for at least 24 hours.

On the complaints/feedback page - which is clearly designed to deter anyone from emailing them - there is a link for reporting broken links. You guessed it! It's broken!

Amateurish!

12-06-2009, 22:35	#241
Electric Hermit Inactive Join Date: Jun 2009 Posts: 1	Re: Virgin Media Customer Service- Your Personal Experience If the Virgin Media website counts as part of their "Customer Service" then it has to be a big thumbs down. I thought the BT site was bad, but Virgin is running them a close second. Half the links are broken, including main navigation links. To my certain knowledge, they have been broken for at least 24 hours. On the complaints/feedback page - which is clearly designed to deter anyone from emailing them - there is a link for reporting broken links. You guessed it! It's broken! Amateurish!