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Old 12-06-2009, 09:57   #9
Chris
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Re: [Updated] Help! BBC Flash content not working!

Quote:
Originally Posted by punky View Post
Try loading the flash video directly:

http://newsimg.bbc.co.uk/weather/mp/..._presenter.swf

Do you see an error message and if you right-click on the page, it has the flash menu? Or does it just load a blank screen or something?
Oo, hadn't thought of that approach. I get a page containing the attached image, which includes the error message "Due to a technical problem, we are unable to display the image at the moment. We will resolve this issue as soon as we can so please check back later".

There seems to be a spot of bother over on the BBC iPlayer labs messageboard over this: http://www.bbc.co.uk/dna/mbiplayer/F...670908&skip=20 ... but it's not altogether clear whether all the posters have the same problem. Some of them are seeing empty spaces where there should be Flash content, but others are complaining about the iPlayer Desktop not working, which is based on Adobe Air.

I've tried to log in and post on the thread but the authentication server seems to be taking a hammering so I can't get in. Poor BBC, obviously having a rotten day. The most recent poster in the thread says this:

Quote:
Added by mjneal on Friday, 12th June 2009 permalink
I have had the same problem since about 19.00 yesterday. The programme page loads without the viewing screen and the task bar states " loaded but with errors". Come on BBC whats happening !!!!!.

The timing is about the same for me - that's when I first noticed the weather map falling back to a static image instead of loading the flash.


I still don't understand why this would affect some users and not others though.
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