[mbenz1]

thanks for the reply. Sounds easier than i am expecting but i guess it should be ok. I will record my call to cancel it.

Im probably going to go with o2 next im not expecting to go to orange. I have been with o2 before and they were very good but simply could not match the deal i got from three so i didnt upgrade

With regards to Three, overall they have been good with good coverage very good pricing in comparison with other networks and things like "my3", free skype, free msn, lots of 3to3 calls, inclusive video calls, and a good data plan.

However i find their call centres too hard to deal with. They called me to offer me a deal 3 months before my contract finished and i wasnt interested but i bartered to see what deal i could get on the "best phone" they had (tocco ultra) which wasnt in stock. They didnt have any phones i wanted as i had my heart set on a HTC or iPhone, so he said he would call me back in a couple of days to see what they had.

Anyway two days later the phone was ordered and posted to me. I declined the delivery and cancelled the upgrade and decided i am not going to renew a contract with a company who conducted their business in this way.

I forgot to say when i called today i used the excuse of "i want an iPhone" and he kept saying you cant send or recieve txt messages on the iPhone, "my colleague sitting next to me has one and it cant send or recieve sms" after i heard this i lost all respect (want of a better word) for this person trying to sell me a phone.

Cheers
Ben