Quote:
Originally Posted by Maggy J
As long as my connection works,I'm not over billed and I don't have to pay to report faults why should I get worked up about getting a notification email AFTER I'd been upgraded...
Not being correctly billed and my BB being continually down without CS or Tech Service being able to sort me out and I might be getting grumpy.Emails in the wrong order..I just can't help but say so what...  |
Sending me an email one day telling me I had been upgraded, then the next day sending a second email to tell me to register for the upgrade, irrespective of whether my connection is working or not this should not have occurred if VM have things under control, quite clearly they haven't.
I agree that there are worse things to happen, but VM haven't been free from negative posts recently regarding the upgrades, have they.....