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Old 11-06-2009, 17:04   #802
Maggy
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Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
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Re: Upgrade from 2 - 10 meg

Quote:
Originally Posted by VMboy View Post
It's not good customer service though is it??

If they can't get something as simple as this right then it's quite sad really.
As long as my connection works,I'm not over billed and I don't have to pay to report faults why should I get worked up about getting a notification email AFTER I'd been upgraded...

Not being correctly billed and my BB being continually down without CS or Tech Service being able to sort me out and I might be getting grumpy.Emails in the wrong order..I just can't help but say so what...
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