Quote:
Originally Posted by c1rcle
Why do they make everything so flippin difficult?
I'm in an area that's already been updated & I received a letter just a few days ago telling me I need to arrange for a modem to take advantage of the new speed. Phone the number on the letter & they'll get it sorted asap, right? wrong!
I spent almost an hour on the phone to Virgin & spoke to 8 different people to finally find someone who could order me a nice new modem, he rang back a few minutes later to tell me he hadn't ordered the modem but had ordered an engineer to come install it instead, I hope he brings the modem with him.
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The engineer will have a modem with him but that does sound farcical but it can happen.