Quote:
Originally Posted by Rainman
I agree I thought that before a contract is changed (price or service ) you should have been notified so you can cancel or agree to the chance.
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And for the third time - customers were sent details of the price changes in writing by the end of March - and had up until the end of May to say they didn't want the change in price (and would have been offered disconnection of the service)
The speed change is not something you can say no to as it does not affect the price