Thread: Upgrade from 2 - 10 meg
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Old 07-06-2009, 20:57   #760
Matth
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Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
Matth has reached the bronze age
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Re: Upgrade from 2 - 10 meg
Last week, got the letter with the number to phone for modem ordering.

Phoned up, and the nice lady took some details, then said I needed to do it online.
Queried that and said what was on the letter, and she said I already had a modem.
No I don't, it's all through the STB, and I had a new one of those - oh!
Spent a while on hold, and then she came back having sorted out the incorrect code (more difficult because of the loyalty discount).
Anyway, I'm now due a modem install - I thought they were done as self-install kits?

Reminds me, I need to get hold of another surge-strip or add another block or strip, since the 6 way is already more than full.

Is the modem a mains plug lead, or a plugtop PSU to feed it?
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