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It really bugs me when people complain about deliveries from companies when its actually Royal Mail causing the delays.
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That's not always true. Amazon and ebuyer often use the same delivery method to send your parcel whether you use free delivery or pay for it, but if you select free delivery, they just don't process your order for a few days.
When I've pre-ordered games from play.com or game they've arrived the day of release, or 1 day either side. i can't remember about Amazon.