Quote:
Originally Posted by Moldova
....I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
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Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades.
