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smcaul · 25-05-2009, 09:35

I got one last week, where I live I get the full 3.6mps haven't used it out and about yet but as it runs off the T-Mobile network most places I go to have 3G coverage. Had one small problem installing that turned out to be a corrupt network stack in my XP, had to do full re-install of xp on my laptop, but that was long overdue anyway so not a Virgin or the Dongles problem.

Only issue I did have was ordering, had to call 3 times, twice I was told order had failed due to credit check ?!?!?! was told to call Virgin Mobile to order and they could sort it out, called them (Phillipino call ctr) ordered again and was told all was ok and to expect next day delivery, but it never happened, had to email a contact I have within VM to get the ball rolling, turns out my order placed could not be found!!!!!!

Also, if you have more then one Virgin Mobile phone that could cause you to fail the credit check. Apperently the default limit seems to be 2 contracts with them, I have 2 mobiles on DD with them so that is why I failed the credit check (so they say). All sorted now though.

But Three Mobile did manage to deliver a dongle that was ordered 2 days after the virgin one, one day earlier!! But comparing the 2 side by side the Virgin one is about twice as fast as the Three dongle (at my home address anyway).

25-05-2009, 09:35	#85
smcaul Inactive Join Date: Dec 2008 Location: Hampshire Services: XL BB, Xl TV +Tivo, V+, VHD ,XL Phone, 1Gb Mobile BB, 3 x Virgin Mobiles Posts: 120	Re: Virgin cuts MOBILE broadband to a fiver I got one last week, where I live I get the full 3.6mps haven't used it out and about yet but as it runs off the T-Mobile network most places I go to have 3G coverage. Had one small problem installing that turned out to be a corrupt network stack in my XP, had to do full re-install of xp on my laptop, but that was long overdue anyway so not a Virgin or the Dongles problem. Only issue I did have was ordering, had to call 3 times, twice I was told order had failed due to credit check ?!?!?! was told to call Virgin Mobile to order and they could sort it out, called them (Phillipino call ctr) ordered again and was told all was ok and to expect next day delivery, but it never happened, had to email a contact I have within VM to get the ball rolling, turns out my order placed could not be found!!!!!! Also, if you have more then one Virgin Mobile phone that could cause you to fail the credit check. Apperently the default limit seems to be 2 contracts with them, I have 2 mobiles on DD with them so that is why I failed the credit check (so they say). All sorted now though. But Three Mobile did manage to deliver a dongle that was ordered 2 days after the virgin one, one day earlier!! But comparing the 2 side by side the Virgin one is about twice as fast as the Three dongle (at my home address anyway).