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Originally Posted by Earwig
Well I tried to swap from USB to Ethernet following the steps in the link.
1. I powered down my PC.
2. powered down my modem.
3. Unplugged USB at bothe ends.
4. Plugged in Ethernet cable to PC and modem.
5. Waited a while and turned PC back on.
The ONLY lights that were on my modem were the ENET and the D/S came on and off and on and off and on and off....You get the idea??HEhehe.
No other lights came on at any point I was especially looking for sync and ready...but nothing.......
Did I do it right?? I was thinking I did not wait long enough for the modem to settle down?? I only waited maybe 2-3 minutes. It kept doing the same thing so i powered the PC back up.
If I needed to wait longer then I will do this tomorrow as I have been on hold to NTL being transfered to Level 2 Tech Support (Which I never got through to!!!) For 3 Hours tonight....Enough is enough for 1 night. I will try again tomorrow. Just wanted to try this swap over while my connection is still working. Guarenteed it will not be tomorrow.
Tnx again for the help.
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From another post of yours you the upstream power level looks a little poor at 24 from your reading but when you phoned did they mention what they can see at UBR level.
And also if you are not getting the SYNC light but you are getting an ENET light this sorta proves the connection between PC and modem is fine but the modem is not locking onto the downstream.
I would pursue this and hope a helpful techy pops in here or ring them again tomorrow.
