[smithzert]

Originally Posted by BenMcr

There are several errors in the above

Nothing intentional, and I checked it all as I posted, but I thank you anyway. You seem to be in the know though, so perhaps you could comment further on the following.

Originally Posted by BenMcr

Most people on Size M + Phone get it for £12 a month (£20 BB M + £11 Phone - £8 discount) which is £2 cheaper than BB L + Phone

I quoted broadband L + phone M at £14 a month from http://allyours.virginmedia.com/webs...ervice.do?id=2 after the first 3 months bait price. Can I assume that your £12 a month is calculated from ((£5 x 3 months) + (£14 x 9 months)) / 12 months = £11.75 a month? Because I see no £12 a month on that page. The reason I used the after bait price was because there is no 3 month bait discount for existing customers renewing their term.

Originally Posted by BenMcr

Even if you were on the £15.50 BB M + Phone for 12 month offer, once that expires it goes to £23 in total - so again £12 a month for BB M

I was on £14.50 not £15.50 because I was receiving a £1 discount for ebilling. Yes you are right, they originally tried to double my price to £23, but upon phoning I was offered £18 a month which, after my refusing that, was reduced to £14. I don't quite understand what prices you are quoting, so I will say that my £14 a month is (according to the letter) actually £18 a month - £3 'loyalty' - £1 ebilling, giving £14.

Originally Posted by BenMcr

If you take BB S + Phone it is £11 a month (£18 + £11 - £7 discount) - so you save yourself a whole £12 a year

I would be very very interested in where you are getting this because I was not offered this. This is effectively what I had originally (broadband s is the same as my original broadband m). I asked (repeatedly) and they (repeatedly) quoted me £18 for broadband + phone (I'm not sure which broadband speed that was for). They even phoned me days later after I had refused the £18 'offer' to try to get me to sign up for it again and I, once again, asked what the cheapest broadband they could give me was (with or without a phone) and they said (again) broadband s for £14. So, please tell me exactly what I should say to them to get this broadband s + phone for £11 a month that you are quoting. I will then use a link to your reply in an email to them to query why I am not allowed on this tariff.

Originally Posted by BenMcr

BB M 2Mbit traffic management drops you to 1Mbit during any STM period

BB S traffic management drops to 512Kbit during any STM period

I get confused by all these anagrams and upstream/downstream so I quoted the figures from http://www.virginmedia.com/help/traffic-management.php verbatim. I just checked again and my figures are correct (according to that virgin traffic management page). As I say, I have no idea what you mean by STM and so on, so I don't know if you are agreeing with me or not. If not, then the virgin page is wrong!

I then said "My own experience on size s..." and stated my actual experience, which is most definitely not wrong, and is the same as I had on broadband m. It amounts to 270,000 bytes received per second (according to the networking tab in windows task manager). When choked it goes down to 135,000 bytes received per second.

Originally Posted by BenMcr

Of course you also don't have to compare one price which is without a phoneline to another price which is WITH a phoneline for dramatic effect

BB XXL is £35 when you take a phone, just as BB L is £14 when you take a phone

I wasn't trying for dramatic effect, I was comparing my £14 a month with no phone to the price for xxl with no phone as stated on http://allyours.virginmedia.com/webs...ervice.do?id=2, which is £50. But, you are half right, because I did blank the less prominent £35 a month price. Why do they make the lower price with more features less prominent?! In fact, why do they offer broadband without phone at all, because I assume that even if you wanted some other phone supplier you would/could sign up for the lower bundle price with a virgin phone and just not use it? Or not.