Cable Forum - View Single Post - Upgrade from 2

MACH2 · 21-05-2009, 22:15

My wife rang today to request a modem ready for the upgrade as my STB won't support 10mb. She was told it would be a free installation but the service would cost an extra £2 a month. I'll discuss it with my husband she said.

I rang back after work and was told it would cost £5 a month extra!

I give up on this. I thought it was a free upgrade.

21-05-2009, 22:15	#584
MACH2 Inactive Join Date: May 2009 Location: Rossendale Services: TV, Broadband and telephone Posts: 8	Re: Free 2 to 10 upgrade My wife rang today to request a modem ready for the upgrade as my STB won't support 10mb. She was told it would be a free installation but the service would cost an extra £2 a month. I'll discuss it with my husband she said. I rang back after work and was told it would cost £5 a month extra! I give up on this. I thought it was a free upgrade.