Im getting the same problem
It only started about 1-2 weeks ago, prior to that I rarely had problems with disconnects. The
Ready light slowly flashes when this happens and then after a few minutes it speeds up and becomes static at which point I have connection back. On the odd occassion the modem totally loses sync.
Any help would be greatly appreciated
Modem information:
Make : Foxconn
Model : E08C013.00
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : xxxxxxxxxxxxxxxxx
Serial Number : xxxxxxxxxxxxxxx
Boot Code Version : 1.1.2c
Software Version : 2.111.1002
Hardware Version : 1.9
Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -6.0 dBmV
Downstream SNR : 37.8 dB
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 34000000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 61.0 dBmV
Upstream Mini-Slot Size : 2
P.S. Call me paranoid but the problem seemed to start around the time I phoned VM to inform them I would be changing address on the 23rd May
