Quote:
Originally Posted by jamiec21
Power Level - 1.5 dBmV
Signal to Noise Ratio - 41.9 dB
Bit Rate - 512000 bits/sec
Power Level - 46.0 dBmV
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Your power levels are spot on for a 10Mb EX-Telewest connection so the issue must be elsewhere possibly on the uBR/exchange.
Do you have a router if so have you tried a direct connection if possible.
I would advise calling Tech Support.
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Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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