Cable Forum - View Single Post - Upgrade from 2

Mullington · 15-05-2009, 11:11

Just had the most confusing of telephone calls with Customer Services (UK based). They said that nobody gets the 10Mb upgrade until October??? If you register now, you get updated in October I was told by an agent. If you don't register they won't upgrade you from 2Mb to 10Mb was the gist of her explanation. She then said I can change you to 10Mb now and it will work out 50p cheaper than what you are currently paying.
I mentioned this forum and that some of you guys had this 10Mb already-are you sure you did nothing?

15-05-2009, 11:11	#492
Mullington Inactive Join Date: Oct 2008 Location: Rochdale Services: 100mb Cable, M+ TV, Phone- Talk Weekends Posts: 113	Re: Free 2 to 10 upgrade Just had the most confusing of telephone calls with Customer Services (UK based). They said that nobody gets the 10Mb upgrade until October??? If you register now, you get updated in October I was told by an agent. If you don't register they won't upgrade you from 2Mb to 10Mb was the gist of her explanation. She then said I can change you to 10Mb now and it will work out 50p cheaper than what you are currently paying. I mentioned this forum and that some of you guys had this 10Mb already-are you sure you did nothing?