[rovert]

Originally Posted by NTLL

Hi Everyone,

I am thinking about registering for the 2-10mb upgrade, but I am worried that if I register I will be put onto a new 12 month contract.

Can Ben or anyone else for that matter confirm that, as well not involving a new 12 month contract, the free speed upgrade does not impact on any retentions deals still in force. I am on what was described at the time as a Lifetime deal currently giving a monthly discount of £19.46 on my services. I have no wish to jeopardise this but after my Son lost his discount 6 months ago despite being re-assured by VM he would not I am wary of doing anything that changes my services at all.

BTW I have never threatened to leave VM or plan to now, my deal simply came about when I rang VM to see if they had any offers on for existing customers. I couldn't believe my luck at what they offered but you don't look a gift horse in the mouth, do you?

Thanks.