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Originally Posted by ravenuk
ah man they have got the worst billing of any company i have ever been with.
thing is i have the same issue and every month they keep disconnecting me . it went on for 5 months can you beleive and finaly someone who actualy took the time to look at the problem realised some moron had typed in the wrong name of my bank.
cust service is the worst part of ntl. i wont bore you with my tales of 1 year to get my billing correct on my phone. or the 8 motnhs to get my broadband package correct
shame on you ntl
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could of sworn that the bank name and address comes up automatically when they type in the sort code