Quote:
Originally Posted by ncarring
Hope I can provide the right information:
Frequently losing web-based connections - web pages time out, MSN disconnects and has to reconnect, etc. Mostly, these repair themselves within a few minutes, but obviously it's very frustrating.
Downloads seem to go in "waves" - speed will be great in short bursts, but there will be lengthy periods of inactivity, then another short burst of data, and so on...
Using a Netgear router (mainly on wireless, but I'm not convinced that's the problem because my wired machine has similar issues). Modem is a Terajet something - had it for a good 5 years now. We're on the 2MB service, which should be enough (especially if it gets upgraded to 10MB sometime), and speed tests sometimes do report roughly 2MB download. Upload is usually somewhere between 100 and 200K. Ping returns 70-100ms.
I can't comment on signal levels etc. because I don't know how to retrieve them, but happy to have a look if someone can provide a link to a howto.
Any suggestions?
Thanks
Nick
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If you are using one of these modems below you need to call Tech Support to get it swapped out.
Terayon Terajet TJ210
From approx October 2001 Customers started to receive the Terayon TJ210. It is Docsis only (so will not work reliably if at all, on the parts of the network that use Eurodocsis). The TJ210 was Ethernet and USB and remained in use until April 2002.
Does not support 10 or 20Mbps Tiers of Service
There are also reports that the TJ210 does not work well in the newer 256QAM environment under circusmstances like heavy download.
Information taken from Chetnet
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