Update
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Well the New modem has arrived, I will set it up tomorrow, and give CSC a ring, with luck I will get the 10Mb upgrade down the pipe.
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I rang CSC this morning at 8am transferred to Technical Support, I gave them the MAC Address for the New modem, the TS lad could not get the system to rekanize the MAC Address, he transferred me to joe in the department above, joe said that the New modem should be working now! But it wasn't working and this was after rebooting the modem 3 times and rebooting the router 3 times as well, by this time it was 8:40am I sed to joe I would have to ring back later, watt I did at 10am rang CSC again transferred to TS I gave them the MAC Address again and with a reboot of the modem, router and PC I am back on line with neely 10Mb