Quote:
Originally Posted by broadbandking
The UK centres are very good its only the offshore centres that are bad due to training.
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From my limited experience with VM CS and various other company CS.
I agree 100%.
Generally, If I ring somewhere and get a non native, then I will ask for one politely.
9 times out of ten it works, Which begs the question, Why did I not get a native in the first place?.
I just cannot understand offshore call centre staff.