Cable Forum - View Single Post - Legal action taken against Virgin Media throttling practices

Retrovertigo · 10-05-2009, 09:56

They need to be made to do what a lot of ADSL providers seem to be doing. I have been checking out various ADSL packages as an alternative because my service is beyond broken and has been for almost a fortnight now. Every provider I have checked out has asked me to type in my postcode and it then tells me what speed I can expect based on how far I am from an exchange.

Vm need to do this with high capacity areas. They should point out that if you live in the area I do for example, that 20meg is a pipe dream that will never be fulfilled. I have been getting less than 100k the last couple of weeks, and have been on average, getting 2meg or less of an evening for well over a year. If you apply for BB with VM then if you put a postcode in close to my area, it should state that higher speeds aren't available. But instead they boast of super fast speeds and hide the "up to" away in small print as though it is almost a non-issue that doesn't affect cable at all.

10-05-2009, 09:56	#429
Retrovertigo Inactive Join Date: Nov 2003 Location: Manchester Posts: 481	Re: Legal action taken against Virgin Media throttling practices They need to be made to do what a lot of ADSL providers seem to be doing. I have been checking out various ADSL packages as an alternative because my service is beyond broken and has been for almost a fortnight now. Every provider I have checked out has asked me to type in my postcode and it then tells me what speed I can expect based on how far I am from an exchange. Vm need to do this with high capacity areas. They should point out that if you live in the area I do for example, that 20meg is a pipe dream that will never be fulfilled. I have been getting less than 100k the last couple of weeks, and have been on average, getting 2meg or less of an evening for well over a year. If you apply for BB with VM then if you put a postcode in close to my area, it should state that higher speeds aren't available. But instead they boast of super fast speeds and hide the "up to" away in small print as though it is almost a non-issue that doesn't affect cable at all.