Cable Forum - View Single Post - Legal action taken against Virgin Media throttling practices

djmagnifique · 09-05-2009, 22:05

looking at the most recent leflet issued by virgin media it states that(BIG PRINT) 'Our up to 10Mb boradband is on average 2 times faster than BT, Tiscali and Orange (up to 8Mb ADSL).*.

(small print)*five month average of actual 5MB file FTP download speeds in period 1 oct 2008 to 28 feb 2009 - Virgin Media up to 10 Mb fiber optic broadband vs. BT, Tiscali and Orange ADSL Max up to 8Mb broadband products only.

Ifo taken form Virgin media's door to door leflet as delivered by royal mail, leflet code P_MAY09_DD01

So basically they are no longer saying that a specisifc connection on there network will hit the speed its sold at, also the leflet no longer mentions 'UNLIMITED' .

However, if the OP has evidence/copies of leflets posted to them prior to the recent change in the wording on the current leflets then they may be able to get something back for the period that Virgin were advertising the service as unlimited.

n.b. I haven't read the whole thread, only skimmed it so if this is out of context of any previous posted I appologise.

09-05-2009, 22:05	#424
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 51 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 832	Re: Legal action taken against Virgin Media throttling practices looking at the most recent leflet issued by virgin media it states that(BIG PRINT) 'Our up to 10Mb boradband is on average 2 times faster than BT, Tiscali and Orange (up to 8Mb ADSL).. (small print)five month average of actual 5MB file FTP download speeds in period 1 oct 2008 to 28 feb 2009 - Virgin Media up to 10 Mb fiber optic broadband vs. BT, Tiscali and Orange ADSL Max up to 8Mb broadband products only. Ifo taken form Virgin media's door to door leflet as delivered by royal mail, leflet code P_MAY09_DD01 So basically they are no longer saying that a specisifc connection on there network will hit the speed its sold at, also the leflet no longer mentions 'UNLIMITED' . However, if the OP has evidence/copies of leflets posted to them prior to the recent change in the wording on the current leflets then they may be able to get something back for the period that Virgin were advertising the service as unlimited. n.b. I haven't read the whole thread, only skimmed it so if this is out of context of any previous posted I appologise.