Cable Forum - View Single Post - T Mobile Fraudsters

Raistlin · 09-05-2009, 08:50

Your wife's contract is with Phones 4U.

They sold her the service, she entered into her agreement with them, T-Mobile just provide the service that she contracted with Phones 4U for.

She needs to get into Phones 4U, or call them up, and tell them that she didn't agree to a change of tariff and that she expects them to stick to the tariff that her contracts states she should be getting.

I'm guessing that what actually happened here is that they didn't 'upgrade' her as such (which is simply a new phone on the same tariff) they actually gave her the new phone at the same time as migrating her to a new tariff.

09-05-2009, 08:50	#2
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: T Mobile Fraudsters - Help Needed Your wife's contract is with Phones 4U. They sold her the service, she entered into her agreement with them, T-Mobile just provide the service that she contracted with Phones 4U for. She needs to get into Phones 4U, or call them up, and tell them that she didn't agree to a change of tariff and that she expects them to stick to the tariff that her contracts states she should be getting. I'm guessing that what actually happened here is that they didn't 'upgrade' her as such (which is simply a new phone on the same tariff) they actually gave her the new phone at the same time as migrating her to a new tariff.