Quote:
Originally Posted by Aragorn
Well that was easy!
Finally got round to phoning faults when it went again this afternoon.
Nice, friendly lady didn't bother with 'unplug your router', etc, etc - just logged on to the modem, found some errors and ordered a new modem 
Roll on next week.
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Good luck with the new modem, just puzzled as to why she would just replace after looking at our online tools, as any possible problem she saw could manifest itself with the new modem.
If I thought the was an issue I would have sent a engineer to ensure everything was ok first and you would also have had your modem replaced by him.