Quote:
Originally Posted by Smiler-VM
I must have been put on hold 2000 times earlier, and majority of the time, its because they sent me to the wrong team...
So I know what you mean about the Illiterate staff
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One re-directed me to Customer care because they can change my package, and not technical support (Customer care are dealing with the early upgraders, so why was I transferred to technical support to be transferred back?)

I spoke too soon.