Cable Forum - View Single Post - Port number from Virgin to replace current Post Office number and port that to Vonage

koru · 07-05-2009, 21:58

I currently have phone lines with Virgin and the Post Office (ie, a line that used to be BT). I want to port my Virgin number to replace my current number on the PO line, and port the old PO number simultaneously to Vonage.

I just called the PO to discuss this and they said I should start by calling Virgin to cancel my line and ask them to port the number to PO. However, other posts here have said that if I cancel my Virgin line the number cannot be ported. So, should I be asking the PO to make the port request to Virgin? Will that automatically be taken by Virgin to constitute notice to terminate my contract with them, or do I also have to give notice at some point?

PO told me that once the number has come under their control, they will give me a date for when the new number will become active and at point I can then ask Vonage to make the port request to PO for my old PO number. Does that sound right? I am worried that I might lose one of the numbers.

07-05-2009, 21:58	#1
koru Inactive Join Date: May 2009 Posts: 6	Port number from Virgin to replace current Post Office number and port that to Vonage I currently have phone lines with Virgin and the Post Office (ie, a line that used to be BT). I want to port my Virgin number to replace my current number on the PO line, and port the old PO number simultaneously to Vonage. I just called the PO to discuss this and they said I should start by calling Virgin to cancel my line and ask them to port the number to PO. However, other posts here have said that if I cancel my Virgin line the number cannot be ported. So, should I be asking the PO to make the port request to Virgin? Will that automatically be taken by Virgin to constitute notice to terminate my contract with them, or do I also have to give notice at some point? PO told me that once the number has come under their control, they will give me a date for when the new number will become active and at point I can then ask Vonage to make the port request to PO for my old PO number. Does that sound right? I am worried that I might lose one of the numbers.