Yes.
I work at Dudley CSC and I can tell you that some of the best customer service agents at the company are going to be lost. The additional pressure placed on the other centres by this redundancy proposal will be pushed out to the Indian Call Centers.
I think its a bad call myself.
what can you do.
Oh and because I'm under 25 im entitled to sweet F/A in the way of redundancy pay, we're talking £200 maximum :O